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Posted on: Dec 10 20
Summary image for the 'Ending the year on a positive' blog

Nice to end the year with one of the best customer service experiences I can remember for a long, long time. In fact, I don't see how you could better this. Let me explain. 

We get

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Posted on: Oct 10 19
Summary image for the 'NHS Brand Guidelines Case Study' blog

In 1999 a single corporate brand was introduced for the NHS. Previous to this rebrand there were over 600 brand marks being utilised used by different departments within the NHS broadcasting a blurred

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Posted on: Aug 10 13
Summary image for the 'Wave goodbye to Google Wave' blog

By sheer chance I was one of the first developers to get a Wave account. I seem to remember Google asking you to write a haiku along with your personal details. I was in a mischievous mood when I filled

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